Will the software run on Windows 95
Not anymore as our latest versions are Object Oriented Programs and in 32 bit. However, we do still have our old Windows 3.x/95 versions but they are unsupported and will have no further enhancements. They served many people for years and may just do the job for you in the interim until you move up to at least Windows 98. Just give us a call.
Will I be able to transfer my existing data into your program?
In many instances we can create a conversion program to transfer the majority of the relevant data from your old system, if you can export it in Comma Separated format. However, since the SportsBeat databases are usually much more comprehensive than the software which you are abandoning, you will still have to go into each member and add those details lacking in your old system as these details can make analysis and performance so much more relevant with our software.
How much training is involved and what is the cost?
Since we create software for a 'vertical' market, we make sure that the terms and operations are natural for persons who work in the health & fitness marketplace. Most staff take to our product 'like a duck takes to water'. We do provide ample on screen, context sensitive help and supply documentation (with screen shots) to get you started feeling comfortable. We also lay out some options which you might consider in setting up your site. All this is included in the price.
What about support after the sale?
We have 'stepped' support plans depending on the level of support which you feel would be needed. These start at email, fax and phone support and can progress through remote log-in to on-site assistance.
Training
Support
What do I have to do to upgrade to the latest version?
Stay on our Annual Maintenance programme which only costs 20% of the current listed licence fee and you will get updated whenever a new version is released. This keeps you current with regulatory changes and the latest features in helping you manage your data.
Can I Add Modules Later?
Sure, just start with what you need and grow your system as needs develop and situations warrant expansion. It should be noted that the basic system includes LAN operation of the software across many computers so no upgrading is needed to perform different functions from several computers at the club.
What about Managing More Than One Club?
SportsBeat Systems markets a MultiClub Module which deals with managing the total membership of the clubs at the central office and then permits the distribution of subsets of the members to the respective clubs for local lookup and access control. These distributed databases can have the same member at more than one club for those instances where a multi-club pass is sold.
Marketing: rpeterman@sportsbeatsystems.com
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